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Transparency

See exactly how Annmaya is run.

How we are governed, how funds are described, and what we have reported, brought together in one place.

Plain words
Nothing hidden
Your call

On this page

Everything below is Annmaya’s own words.

How Annmaya is run

How Annmaya is run

Annmaya Foundation is a small organisation, and it is run like one. The people who take your donation are the people who buy the food, cook it, serve it, and photograph it. There is no fundraising agency between you and the meal, nobody is paid a commission for bringing a donation in, and no part of what you give is passed to a third party for raising it.

This page is where we put the things you would have to ask us for otherwise: how decisions are made, what we publish, what we deliberately do not publish, and how to check any of it.

What gets decided, and how

Every package on this site is written down before it is published: what it contains, what it costs, who it is served to, and what a donor should expect afterwards. It is then reviewed by a second person against that written description, and only a reviewed version becomes visible. The same rule covers every policy, every page and every photograph on this site. Nothing reaches a public page without a recorded review, and the record of who reviewed it and when is kept rather than discarded.

Prices are not adjusted after the fact. The amount shown against a package is the amount charged, in Indian rupees, with nothing added at the payment step, no processing fee passed on to you, and no shipping or handling charge of any kind — because nothing is shipped to you.

If a package changes — a different quantity, a different price, a different description — it is re-authored and reviewed again rather than edited quietly in place. A gift you have already made is governed by the description that was published when you made it.

What we publish, and what we hold back

We publish what we can evidence. Where a statement would need a number, a document or a credential behind it, and we do not yet hold an approved version of that document, we leave the statement out rather than estimate it.

That is why you will not find a beneficiary count, a percentage of spend, an audited financial figure, a registration number or a tax-exemption claim anywhere on this site today. It is not that those things do not matter. It is that a figure nobody can check is indistinguishable from one that was invented, and we would rather publish nothing than publish something you have no way to test.

Each of those is published on this page as soon as an approved version exists, in this same ledger, beside the source you can open to check it. In the meantime, anything you want to see that is not here, you are welcome to ask us for directly, and we will tell you honestly whether we hold it.

How the money moves

A donation is taken by a payment gateway licensed to operate in India. You enter your payment details on the gateway, not on this site: we never see or store your card number, your card verification value, your bank credentials, your payment PIN or a one-time password. What comes back to us is the outcome, the amount, and the gateway’s own reference for it.

The money reaches the foundation’s own account and is spent on the cause you chose. Donated funds are not lent, invested or pledged against anything. Where we cannot carry out the distribution a package describes, we offer you the choice between a refund and moving the gift to another cause, and we do not move it without asking you first.

The records we keep

  • Every donation carries a reference you can quote back to us, and we can answer a question about it from the record rather than from memory.
  • Every administrative action taken on a donor record is written to an audit trail that the person taking the action cannot edit.
  • Every photograph published from a distribution has a recorded consent and a recorded dignity, accuracy and risk review behind it, and consent can be withdrawn at any time.
  • Financial and donation records are kept for as long as Indian law requires a charitable organisation to keep them, and the personal detail in them is reduced to what the law requires once it is no longer needed.

Telling us something is wrong

If anything on this site looks inaccurate, out of date, or too good to be true, tell us and we will check it. Write to Annmaya Foundation at annmayafoundation@gmail.com, or call or message +918004783575. Our registered address is Kerakatpur, Lohta, Varanasi, Uttar Pradesh 221107, India. We aim to reply within three working days.

Legal name
Annmaya Foundation
Registered address
Kerakatpur, Lohta, Varanasi, Uttar Pradesh 221107, India
Official mailbox
annmayafoundation@gmail.com
Phone and WhatsApp
+918004783575
Currency accepted
Indian rupees only
80G tax receipt
80G details are not part of this donation.

From Annmaya

Where your money goes

Every package says what it buys before you pay for it, and that is what the money is spent on.

This site does not ask you for a general donation and then decide later what to do with it. You choose a package, the package states what it provides and who it is for, and your gift funds that. It is the narrowest promise we can make, and it is the one we can actually keep.

The path a rupee takes

  1. You pick a package from the giving list and add the quantity you want. The total you see is the total you pay, in Indian rupees.
  2. You pay through the gateway. Nothing is recorded and no distribution is scheduled until the gateway confirms the payment to us.
  3. Your gift is recorded against the cause you chose, and you get an email confirming the amount, the cause and a reference.
  4. We buy what the package describes, prepare it, and serve it at our own distribution — on the date you asked for where you asked for one, and at the next distribution for that cause where you did not.
  5. Once it has been served, the photographs from it come back to you, after they have passed the consent and dignity review every published photograph goes through.

What the money is not spent on

  • No commission is paid to anyone for bringing a donation in, and no external fundraiser is engaged on a share of what is raised.
  • Nothing is charged to you for shipping, handling or courier, because this site takes donations and not orders. There is no product to post and we do not ask for a delivery address.
  • The price on a package is not padded to cover the payment gateway’s charge. What the gateway charges is borne by the foundation, not added to your total.
  • Donated funds are not used to speculate. They are not lent, invested or pledged as security for anything.

When a gift cannot be carried out as described

Occasionally a distribution cannot go ahead as written — a supply problem, a local restriction, or something else outside our control. When that happens we tell you, and we offer you the choice between a refund and moving the gift to another cause. We will not move it without asking you, and we will not quietly substitute something cheaper. A change of date is not the same thing as a failure to carry out the gift, and we will say which of the two has happened.

The circumstances in which we refund, how to ask, and how long it takes are set out in full in the donation and cancellation policy. If you were charged twice, or charged an amount different from the amount the site showed you, that is our mistake to fix and we fix it in full.

Proof rather than promises

The photographs you receive are the evidence, and they are the reason every package on this site describes a specific, physical thing rather than an outcome we would have to summarise for you. A hot thali either reached a child or it did not, and a photograph can show you which. That is a deliberately modest claim, and it is the only kind we are willing to make until we hold documents that can support a larger one.

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